FAQ

• Nothing is happening and I can’t build my game.
  • Are you using a supported browser? This app is compatible with the latest versions of Chrome, Firefox, and Safari. Some features may not work if you are using Internet Explorer or another browser.
  • Is the current version of Flash installed? You can check here: http://www.adobe.com/software/flash/about/
  • This experience is not designed to work in the Windows 7 Operating System or in Internet Explorer version 8 and lower. Please check back soon for updates!
• I’ve built my game but I’m not able to play it.
  • Are you using a supported browser? This app is compatible with the latest versions of Chrome, Firefox, and Safari. Some features may not work if you are using Internet Explorer or another browser.
  • Is the current version of Flash installed? You can check here: http://www.adobe.com/software/flash/about/
  • This experience is not designed to work in the Windows 7 Operating System or in Internet Explorer version 8 and lower. Please check back soon for updates!
• I’ve picked my character, but I can’t click “Continue” on the Game Design - Environment screen.
  Be sure you’ve chosen both an environment and a color scheme (Four small boxes to the right of each environment).
• I’ve picked my environment, but I can’t click “Continue” on the Game Design – Collection screen.
  Be sure you’ve chosen both an item and a color scheme (Four small boxes to the right of each collection item).
• I’ve picked my collection item, but I can’t click “Continue” on the Game Design – Avoidance screen.
  Be sure you’ve chosen both an obstacle and a color scheme (Four small boxes to the right of each avoidance item).
• I can’t hear anything on the Sound Effects and Game Music pages.
  Be sure your speakers are on and the volume is turned up. Also, check to make sure there aren’t any headphones plugged in to your computer.
• I can’t choose the name cards to name my game.
  Be sure you’re clicking and dragging one card of each color to the game title. Only yellow cards can be used in the first space, outlined in yellow. Only blue cards can be used in the second space, outlined in blue.
• I’ve set the time limit, but I can’t click “Continue” on the Write the Code – Time Limit screen.
  Be sure you’ve chosen a digit between 30 and 300. Do not include any additional characters (such as the word “seconds”), only numerical digits.
• I’ve set the Hero Walking speed, but I can’t click “Continue” on the Write the Code – Speed screen.
  Be sure you’ve chosen a digit between 1 and 10. Do not include any additional characters (such as the word “seconds”), only numerical digits.
• I’ve set the Avoidance Item speed, but I can’t click “Continue” on the Write the Code – Speed screen.
  Be sure you’ve chosen a digit between 1 and 10. Do not include any additional characters (such as the word “seconds”), only numerical digits.
• I’ve set the Collection Item quantity, but I can’t click “Continue” on the Write the Code – Quantities screen.
  Be sure you’ve chosen a digit between 10 and 40. Do not include any additional characters (such as the word “items”), only numerical digits.
• I’ve set the Avoidance Item quantity, but I can’t click “Continue” on the Write the Code – Quantities screen.
  Be sure you’ve chosen a digit between 0 and 20. Do not include any additional characters (such as the word “items”), only numerical digits.
• I’ve set the Collection Item point value, but I can’t click “Continue” on the Write the Code – Values screen.
  Be sure you’ve chosen a digit between 5 and 50. Do not include any additional characters (such as the word “points”), only numerical digits.
• I’ve set the Game Difficulty, but I can’t click “Continue” on the Write the Code – Difficulty screen.
  Be sure you’ve chosen a digit between 1 and 10. Do not include any additional characters, only numerical digits.